Support
SUPPORT
Customer Support
Welcome to KAY3 Bazaar Customer Support.
At KAY3 Bazaar, customer satisfaction is our top priority. Whether you need assistance with an order, product information, shipping updates, refunds, replacements, or general enquiries, our support team is here to help.
We strive to provide prompt, transparent, and reliable assistance to ensure a smooth shopping experience.
How Can We Help You?
Our customer support team can assist you with:
- Order Status & Tracking
- Product Information
- Shipping & Delivery Queries
- Cancellation Requests
- Refund & Replacement Requests
- Payment Related Issues
- Bulk Orders & Business Enquiries
- Website Technical Support
- General Customer Assistance
Customer Support Hours
Monday to Saturday
09:30 AM – 06:30 PM (IST)
Sunday & Public Holidays
Closed
Support requests received outside business hours will be responded to on the next working day.
Contact Information
Sun Shiny Enterprises
KAY3 Bazaar
📍 Registered Office Address
No. 62A, Jagathambigai Nagar,
Thiruvalluvar Street, Padi,
Chennai – 600050, Tamil Nadu, India
GSTIN: 33AEZFS0187B1ZU
📧 Email Support
info@kay3bazaar.com
📞 Customer Support
+91 87544 72227
+91 87544 82228
📱 WhatsApp Support
+91 87544 72227
🌐 Website
Order & Product Support
For faster assistance, please include the following details when contacting support:
- Order Number
- Customer Name
- Registered Mobile Number
- Product Name
- Description of the Issue
- Photos or Videos (if applicable)
Damaged, Missing, Wrong or Expired Products
For claims related to:
- Damaged Products
- Missing Products
- Wrong Products
- Expired Products
Customers are advised to:
- Record a complete unboxing video while opening the package.
- Take clear photographs of the package and products.
- Report the issue within 48 hours of delivery.
Please email the evidence to:
info@kay3bazaar.com
Claims submitted without sufficient evidence may not qualify for refund or replacement as per our Refund & Replacement Policy.
Response Time
We aim to respond to all customer enquiries within:
- Email: Within 24 Business Hours
- WhatsApp: Within 4–8 Business Hours
- Phone Support: During Business Hours
Response times may vary during peak seasons, public holidays, or promotional periods.
Customer Commitment
At KAY3 Bazaar, we are committed to:
✓ Quality Products
✓ Secure Payments
✓ Transparent Policies
✓ Timely Support
✓ Customer Satisfaction
Thank you for choosing KAY3 Bazaar. We value your trust and look forward to serving you.